Take your home
internet with you. Wherever, whenever.

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Dear Valued Customer

We trust that you have been enjoying and benefiting from your Telkom Integrated Data service.

What is the Telkom Integrated Data service?

With the Telkom Integrated Data service you are able to access your Telkom Internet fixed data bundle from any mobile device, such as a WiFi router, Tablet or 3G USB modem, via a Telkom Internet SIM. This means that you will be able to connect and use the internet at home when your DSL service is not working. You can also use the Telkom Integrated Data service when you are on the move. Please note that your Telkom Internet SIM only works on the Telkom 3G/LTE network. Click here to confirm 3G/LTE coverage.

This offering was on promotion during 2015 and, due to popular demand, extended to 31 March 2017. During the promotional period, SoftCap Internet accounts were entitled to consume their fixed internet data bundle on mobile and Uncapped accounts were allocated a fair amount of usage.

New data allocation

New data allocations will become applicable from 1 April 2017 and will become default on all SoftCap and Uncapped products. Existing customers will automatically be converted to these new values. Refer to the table below for the amount of mobile data that will be available per Telkom Internet product, at no extra cost to you. You will continue to access your fixed data bundle via your Telkom Internet SIM, but will be limited to the data amounts as indicated below.

Data Allocation

You will still be able to top up your data via www.telkom.co.za/today/help/home/. Go to Internet & WiFi and select Top Up Data. You will require your Telkom Internet username and password to login. Once logged in, you can purchase the required amount of data via the secure credit card purchase facility.

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Exciting news for SoftCap customers!

Telkom will soon launch a Telkom Integrated Data product that you will be able to add to your existing Telkom account. The product will allow you to purchase the same amount of data as per you current SoftCap product/data allocation, but specifically for use via a mobile device. You will also be able to Top Up and benefit from preferential rates for out of bundle data purchases. We will soon communicate the details of the product, as well as a launch date.

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Thank you for your loyalty and support

Feel free to contact us on 10210 for any queries or assistance.

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Telkom Team

Tomorrow Starts Today

Standard Telkom Terms & Conditions apply and can be viewed at telkom.co.za. E&OE.

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