Incident
Name Data Type Size Comments
The record of a loss event or near miss which has occured
ActionCount int16 Count of child actions
AttachmentCount int16 Count of child attachments
ClosedTime datetime Date/time when the item was closed
CreatedTime datetime Date/time when the item was created
CrossReferences string List of other items to which this item is cross-referenced
Date date (8) Date on which the incident occured
DepartmentNames string List of names of the related departments
Description richtext Standard unlimited rich text description
Description_Plain string Plain text equivilent of the corresponding rich text field
EntityNames string List of names of the entities of the item
InterestedPartyNames string Comma delimited list of the Names of the Interested Parties
Name string (555) Constructed from the Ref and Title
NoteCount int16 Count of child notes
OrgUnit1Names string List of names of the first-level org units of the item
OrgUnit2Names string List of names of the second-level org units of the item
OrgUnit3Names string List of names of the third-level org units of the item
OrgUnit4Names string List of names of the fourth-level org units of the item
OutcomeComments richtext Unlimited rich text description to explain the outcome
OutcomeComments_Plain string Plain text equivilent of the corresponding rich text field
ProcessArea1Names string List of names of the first-level process areas of the incident
ProcessArea2Names string List of names of the second-level process areas of the incident
ProcessArea3Names string List of names of the third-level process areas of the incident
ProcessArea4Names string List of names of the fourth-level process areas of the incident
ProcessNames string List of names of the processes of the item
Ref string (50) Standard short reference
ReviewCount int16 Count of child reviews
RiskCount int16 Count of child risks
ScopeNames string List of entity/processes which are covered by the item scope
Title string (500) Standard short title
Value decimal (18,2) The value associated to the incident
Actions Action 1:M Link to child Actions
Approval SignOff 1:1 Link to Sign Off which contains when the record was Approved and when
Attachments Attachment 1:M Link to child Attachments
AuditState AuditState M:1 Whether the item is "draft", "open", "completed", "approved" or "closed"
Category IncidentCategory M:1 Simple segmentation
Client Client M:1 Link to parent Client
ClosedBy Person M:1 Link to Person who closed the item
Completion SignOff 1:1 Link to Sign Off which contains when the record was Completed and when
Confirmation SignOff 1:1 Link to Sign Off which contains when the record was confirmed and when
CreatedBy Person M:1 Link to Person who created the item
Departments Department M:M Department to which the item is assigned (used for permissions)
InterestedParties Person M:M People who are interested from a tracking point of view
LastReview Review 1:1 Link to the last Review
Notes Note 1:M Link to child Notes
Outcome IncidentOutcome M:1 Simple segmentation
Owner Person M:1 Person who owns the item which is used for permissions
Preparation SignOff 1:1 Link to Sign Off which contains when the record was prepared and when
Reviews Review 1:M Link to child Reviews
ReviewState ReviewState M:1 Whether the item is "Not Reviewed", "Reviewed" or "Changed"
Risks EntityRisk M:M Link to child Risks
Scope EntityProcess M:M Entity/Processes (i.e universe matrix) which are covered by the Audit
Severity IncidentSeverity M:1 Simple segmentation
SignOffState SignOffState M:1 Whether the item is "Open", "Completed" or "Approved"
Type IncidentType M:1 Simple segmentation