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Privacy Policy

This Privacy Policy describes how GT Get Taxi Systems Ltd. and its affiliated companies (“Gett”, “we”, “our” or “us”) process personal data in connection with the provision and operation of Gett’s services, including its ride-hailing and delivery booking applications and systems, related services, Sites, and any other services or products that Gett may offer from time to time (the “Services”).

This Privacy Policy applies to personal data processed in relation to the following categories of individuals:

1. Users who are registered to the Services or use them, either independently in a personal capacity or on behalf of our business customers (“customers”), to book, send and receive rides and courier deliveries, as well as any data that they provide us relating to other Services recipients (such as the recipients of deliveries sent via Gett or where a user has arranged a taxi ride for someone else);

2. Drivers and couriers who use the Services, either individually or as part of a partner fleet or transportation provider that has integrated into the Services, to accept and execute rides and/or delivery orders, pick up riders or deliveries and carry them to their destinations, and to receive payments for such activities;

3. Website visitors, business customers, partners and prospects who visit our websites, participate at our events, engage or partner with Gett in a business capacity, or otherwise interacts with any of our websites, apps, services, online ads and content, e-mails or other communications under our control (“Gett Sites” or “Sites”).

Specifically, this Privacy Policy describes our practices regarding –

  1. Data Collection
  2. Data Uses
  3. Data Location and Retention
  4. Data Sharing
  5. Cookies & Tracking Technologies
  6. Communications
  7. Data Security
  8. Your rights
  9. Additional Notice & Contact Details

If you are a user, customer, driver, visitor, partner or prospect (“you”) – please read this Privacy Policy carefully and make sure that you fully understand and agree to it.

You are not legally required to provide us with any personal data, and may do so (or avoid doing so) at your own free will and consent. However, without it, we may not be able to provide you with the fullest access to the Services or provide them to you, nor offer the best experience when interacting with our Sites or Services.

If you do not wish to provide us with your personal data, or to have it processed as detailed in this Privacy Policy, please refrain from accessing, using or registering for our Services. You may also submit a request to exercise your data subject rights, or to withdraw your consent, as explained in Section 8 below.

If you are using the Services under an organizational account of one of our business customers or partners, please contact your organization’s account administrator with any questions or to opt out of registration.

1. Data Collection

(i) User Data: Our Services enable Gett users to easily book and manage their business or personal ground travel and deliveries. Gett collects, generates and receives the following types of personal data relating to such business, individual users, and/or other Services recipients where Gett users have arranged ground travel or deliveries for someone else –

(ii) Driver and Courier Data: Our Services enable taxi drivers and delivery couriers – either operating independently or as part of our partner fleets – to easily accept taxi rides and delivery orders. Gett collects and generates the following types of personal data relating to such drivers and couriers –

(iii) Gett Sites Visitors, Customers, Partners & Data: We collect and generate the following types of personal data concerning our website visitors, customers, partners and prospects –

We collect such data either automatically, through the data subject’s interaction with us or with our Sites or Services; or through third-party services, social media, analytics tools, events we organize or participate in, friends referrals received from our partners (as detailed in Section 6 below), and other business initiatives.

To the extent that any of the above-mentioned data only pertains to a non-human entity (e.g., the phone number or bank account of a company or business), we will not regard it as “personal data” and this Privacy Policy will not apply to it.

2. Data Uses

We use personal data for the following purposes:

3. Data Location & Retention

Data Location: Your personal data may be maintained, processed and stored by us, our authorized Service Providers and other recipients (as detailed in Section 4 below) in multiple locations, including in Israel, the United Kingdom (“UK”), Cyprus, the United States, India, Poland, Ireland, and countries where you choose to use the Services, as reasonably necessary for the proper performance and delivery of our Sites and Services, or as may be required by applicable law.

While privacy laws may vary between jurisdictions, Gett, its affiliates and Service Providers are each committed to protecting personal data in accordance with this Privacy Policy, customary industry standards, and such appropriate lawful mechanisms and contractual terms requiring adequate data protection – regardless of any lesser legal requirements that may apply in the jurisdiction to which such data is transferred.

Data Retention: We will retain your personal data for as long as it is reasonably necessary for us to maintain and expand our relationship and provide you with our Services and offerings; in order to comply with our legal and contractual obligations; or to protect our interests in the event of any potential disputes (including as required by laws applicable to log-keeping, records and bookkeeping, and in order to have proof and evidence concerning our relationship should any legal issues arise following your discontinuance of use), all in accordance with our contractual terms and data retention policy.

Please note that except as required by applicable law or our specific agreements with you, we will not be obligated to retain your personal data for any particular period, and we are free to securely delete it or restrict access to it for any reason and at any time, with or without notice to you. If you have any questions about our data retention policy, please contact us by e-mail at privacy@gett.com.

4. Data Sharing

We may share your personal data with certain third parties and other recipients in accordance with this Privacy Policy and as described below:

For the avoidance of doubt, Gett may share your personal data in other ways with your explicit approval, or if we are legally obligated to do so, or if we have successfully rendered such data non-personal and anonymous.

5. Cookies & Tracking Technologies

Cookies: Our Sites and Services utilize “cookies”, anonymous identifiers, pixels, container tags, and other tracking technologies in order for us to provide our Services and ensure that they perform properly, to analyze our performance and marketing activities, deliver targeting/personalized and re-targeting marketing or advertising campaigns, and to personalize your experience. Such cookies and similar files or tags may also be temporarily placed on your device and browser storage. Certain cookies and other technologies serve to recall personal data, such as an IP address, previously indicated by a user, prospect or other visitor to our Sites. To learn more about our practices concerning cookies and tracking, please review our Cookie Policy.

Google Analytics: Among others, we use Google Analytics to collect information about the use of our Sites. Google Analytics collects information such as how often you visit the Sites, which pages you visited when doing so, and which other sites you used prior to coming to our Sites. We do not merge the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to and use of the Sites is restricted by the Google Analytics Terms of Service and the Google Privacy Policy. You can learn more about how Google collects and processes data specifically in connection with Google Analytics here. Further information about your option to opt-out of these analytics services is available here.

6. Communications

Service Communications: We may contact you with important information regarding our Services. For example, we may send you notifications (through any of the means available to us, including by e-mail, SMS and mobile notifications) of changes or updates to our Services, billing issues, log-in attempts or password reset notices, etc. You can control some of these through the communications and notifications settings found in your mobile app’s user settings, or device notifications settings. However, please note that you will not be able to opt-out of receiving certain communications which are integral to the operation and use of our Services (like password resets or billing notices).

Promotional Communications: We may also notify you about new features, additional offerings, better ways to use the Services, events, promotions, special offers, and special location-based services and opportunities, or any other information we think you will find valuable. We may provide such notices through any of the contact means available to us (e.g., phone, SMS, mobile notifications, or e-mail), through the Services, or through our marketing campaigns on any other sites or platforms.

If you do not wish to receive such promotional communications, you may notify Gett at any time by filling out this form, sending an e-mail to unsubscribe@gett.com, making changes in your Gett app notifications settings, disabling push notifications for the Gett app on your mobile device, or by following the “unsubscribe”, “stop”, “opt-out”, “change communications preferences” or similar instructions contained in the promotional communications you receive, as the case may be.

Friends Referral: We may contact you with special offers to partner with us as a Gett driver or join our Gett Delivery fleet, if your friend provided us with your contact information and represented to us that they have obtained your prior consent to being contacted by Gett for that purpose.

7. Data Security

We and our hosting services implement systems, applications and procedures to secure your personal data, and to reduce the risks of theft, damage, loss of data, or unauthorized access or use of personal data. These measures provide sound industry-standard security. However, please be aware that regardless of any security measures used, we cannot and do not guarantee that the Services will be immune from any wrongdoing, malfunctions, unlawful interceptions or access, or other kinds of abuse and misuse.

8. Your Rights

If you wish to exercise your privacy rights under applicable law, you may do so by contacting us via this form or by e-mail to privacy@gett.com.

Such rights may include – to the extent available to you under the laws that apply to you or to the processing of your data by Gett – the right to be informed of our data processing practices; the right to request access to, rectification, or erasure of your personal data held with Gett; to restrict the processing of such data; or to withdraw at any time your consent to any processing of your data on the basis of such consent.

Please note that when you ask us to exercise any of your rights under this Privacy Policy or applicable law, we may require additional information and documents, including certain personal data and credentials, or alternatively that you submit a code sent to the mobile number used for registering your account, in order to authenticate and validate your identity and to properly process your request. Such additional information, and the correspondence related to your request, will be then retained by us for legal purposes (e.g., as proof of the identity of the person submitting the request), in accordance with Section 3 above.

We may redact from the data which we will make available to you, any personal data or confidential information related to others.

If you would like to make any requests or queries regarding your personal data that we process on our customer’s or partner’s behalf, please contact the administrator of such customer’s or partner’s account directly. Note that if you do contact us in this regard, we may share your communications with the relevant customer or partner and its account users, so that they may instruct us on their preferred handling of the request; and that we may also share the contact details of the account administrator with individuals who sent us such a request or query relating to this account.

9. Additional Notices & Contact Details

Updates and Amendments: We may update and amend this Privacy Policy from time to time by posting an amended version on our Services. The amended version will be effective as of the date it is published or otherwise indicated in the document. We will give you prior notice (via any of the communication means available to us or via the Services) of any substantial changes, including a period prior to such changes becoming effective for you to object to the changes. After expiry of such notice period, all amendments shall be deemed accepted by you.

External Links: While our Services may contain links to other websites or services, we are not responsible for their privacy practices. We encourage you to remain alert to when you are leaving our Services for the website or application of such third parties, and to read the privacy policies of each and every website and service you visit. This Privacy Policy applies only to Gett’s Services.

Our Services are not intended to be used by underage children: We do not knowingly collect personal data from children and do not wish to do so. If we learn that a person who is underage according to the law applicable to them is using the Services, we will attempt to prohibit and block such use and will use our best efforts to promptly delete any personal data stored with us with regard to such child (except for data that must be retained for legal purposes). If you believe that we might have any such data, please contact us by e-mail at privacy@gett.com

Data Protection Officer: Gett has appointed Mr. Aner Rabinovitz of PrivacyTeam as our Data Protection Officer (DPO), for monitoring and advising on Gett’s ongoing privacy compliance and serving as a point of contact on privacy matters for data subjects and supervisory authorities. If you have any comments or questions regarding our Privacy Policy, if you have any concerns regarding your privacy, or if you wish to make a complaint about how your personal data is being processed by Gett, please contact our DPO at dpo@gett.com.

Databases Controller (Israel): GT Get Taxi Systems Ltd. is the “Database Controller” responsible for the personal data processed for Gett’s purposes in connection with our Sites and Services pursuant to Israel’s Protection of Privacy Law, and may be contacted at privacy@gett.com.

Language: In the event of any contradiction, inconsistency, or difference in interpretation between this English version and the Hebrew version of this Privacy Policy, the Hebrew version shall prevail.

Questions, concerns or complaints: If you have any comments or questions regarding our Privacy Policy, or if you have any concerns regarding your personal data held with us, please contact us at: privacy@gett.com.

Last updated: June 2026