PINCHOS GDPR

We care about your privacy and do all we can to maintain it. You can read about the new GDPR regulation and our new privacy policy below.
E-mail your questions to privacy@pinchos.se if you don't find the answers to your questions below.

The General Data Protection Regulation GDPR is a new regulation that is common to all countries within the EU/EES. It replaces the Personal Data Act. The idea of the new regulation is to harmonise legislation and to remove any differences that exist between the EU countries at present. This is to the advantage of companies that operate in several different markets within the EU, because there will only be one set of regulations to follow. A regulation automatically becomes law in EU countries.

Better protection for you as an individual. It also means better protection for each individual when we have a common regulation for how personal data should be handled across the EU. The rapid development of technology that could not have been predicted at the end of the 1990s, when the personal Data Act came into force, is something that has been considered with the new regulation.

One of the new aspects of the regulation is that EU citizens now have the right to demand that a company removes their personal data after they have chosen to stop doing business with a company for example, provided that data is not required in order for the company to be able to fulfil its other legal requirements.

Personal data is all information that can be used to identify a person. For us here at Pincho Nation it is important that you feel secure in how we process your personal data. We protect the information that you entrust us with, and follow the laws and regulations that are there to protect your privacy.

What data do you collect?

When you book a table and order food and drinks from us we gather the following data: your name and telephone number, what you have ordered, how much you have paid and how you paid, if you have given incomplete card information, what telephone model and you have how many points you earned during your visit.

Why do you gather personal data?

To be able to provide our services such as messaging when your food and drink are ready for collection, protect your account from misuse, follow up claims, find and rectify faults, and save your earned points.v

Who has access to this information?

Our staff in conjunction with ordering, booking and claims. IT technicians at Amazon and IBM can access the information technically because they maintain and ensure operation of our databases. This also applies to technical staff at our till system supplier Svenska Coegi AB.

How long do you save the data?

At most the data is saved for one year after the customer relationship has ceased, which occurs when the app has not been used for a year.

Do you sell customer data?

No, never.

Will you send me advertisements or other mailshots?

No, we only send messages when the food and drink are ready and at log in and when your data is erased.

Do you carry out analyses of individual's purchasing behaviour?

No, all analysis of sales and use is carried out on unidentifiable anonymous information.

How do I remove my data from you?

E-mail your name and phone number to privacy@pinchos.se and state what data you want corrected or removed.

How do you protect my data?

All traffic is encrypted and the data is saved on encrypted disks. Logging onto the databases is protected by two factor authentication and the services are monitored for hacking attempts. All card data and invoice data is processed by Paynova, who are certified to protect and process such data.