Protocol: in the hours or days following an incident of
serious violence, what things should this group be doing?
Communication
• Continue to update partners
weekly
• Share support organisation
information
• Monitor social media
• Community tension
monitoring
Communication
• Anniversaries support
and management
• Investigation outcomes
• Trial planning
• Planning for publication
of SCR’s and./or other
reviews
E.g. what would help us curtain violent acts, prevent
further violence, support those who are vulnerable and
strengthen community resilience.
Within 24 Hours
Communication
• Partners message
• Referral to DRM/MASH
• Gold group/ critical
incident meeting
• Joint press/ social media
statement
• Monitor social media
• Use of Sec 60
Within 1 week
Communication
• Promote positive
activities & parenting
support
• Facilitate distribution of
positive stories about
young people
• Tell the community how
they can support
• anniversaries
Hospital
• Share info with VRP team
• Alert hospital security
• Discuss discharge plans
• Consider victims visitors
needs
Education settings
• Alert schools of victim perp
and witnesses
• Support schools with critical
incident plan
• Deploy threptic services in
schools
Additional Resource
deployment
• Apply for VRU 5k fund
• Detached youth work
provision
• Therapeutic services
• Extra CCTV
• Increase Park guard patrols
• Increase police patrols
Safeguarding and support
• Promote ‘is this ok app’
• Check capacity of support
organisations
• Continue mapping
associates and those at
risk
• Engage NELF crisis
response team
• Engage Samaritans &
Victims support
Family & community contact
• Establish Family &
community liaison officer
• Reach out to family
Community
• Door knocking local area
for reassurance
• Visit local businesses,
community and faith orgs
• Offer support services to
those affected
• Promote prevention work
• Community Meetings
Partnership work
• Agree messages
• Appeal for witnesses
• Review CCTV
• Mange memorials and
tributes
• Mediation
• Restorative justice
• Support for staff affected
• Assess needs i.e. more
CCTV
Within 1 Month
On going
Safeguarding and
support
• Promote positive
activities and parenting
support
• Place based outreach
work
• Initiation of SCR and/or
other reviews
Community
• Monitor tensions and
impact
• Promote reassurance
messages
• Community/ hub
meetings
• Call for support in
prevention work
Support
• complete actions from
any lessons learnt
• Deploy universal
prevention work in
affected schools
• Deploy counselling and
bereavement services
• Support staff
Community
• Promote positive activities
& parenting support
• Facilitate distribution of
positive stories about
young people
• Tell the community how
they can support
• Promote stories of
successful investigations
& operations
• anniversaries
Safeguarding
• Identify children at risk
• Lock down mosaic files
• Initiate assessments
• Mapping associates
identify vulnerable people
• Consider safeguarding
against reprisals
• Offer support to staff