Gensyn Privacy Policy

Effective date: May 27, 2020

Last update: August 29, 2020

Gensyn Limited ("us", "we", or "our") operates the https://gensyn.ai website (hereinafter referred to as the "Service").

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

Information Collection And Use

We collect several different types of information for various purposes to provide and improve our Service to you. We hold this data for as long as you have an account. Upon requesting deletion, your data will be deleted within 30 days. If you are inactive for 12 months, we will delete all data associated with you after notifying you of our intention.

Types of Data Collected

Personal Data

While using our Service, we ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This personally identifiable information includes:

Usage Data

We also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data includes information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. This data is only ever used to assess the user experience and solve relevant issues of the Service.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amounts of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. We also use third-party scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. You can learn more how to manage cookies in the Browser Cookies Guide.

Use of Data

Gensyn Limited uses the collected data for various purposes:

Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside the EU and choose to provide information to us, please note that we transfer the data, including Personal Data, to the EU and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Gensyn Limited will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Your Rights

You have the right to find out about what information we hold about you. You can exercise that right by contacting us and we will send you any request for information in a suitable electronic form within 28 days.

To make a request for information please contact us here and a member of our team will be in touch.

If your personal data is incorrect then you have the right to rectify this information and ensure that it is accurate and up to date. If your data is incorrect then please contact us at the email address above and a member of the team will rectify this on your behalf.

You have the right ‘to be forgotten’ and to have your personal identifiable information permanently deleted from our systems. Again, if you would like to exercise this right then please contact us here.

There will be no charge made for reasonable electronic access to your information, your right to rectification or for your right to be forgotten from our systems.

Data Retention

At Gensyn we have procedures in place to regularly review every 12 months what personal data we hold.

If you have not interacted with us or accessed our services during this or the subsequent period then we will delete your personal data from our systems, but will send you an email first informing you of our intention to do so.

Of course, you have the right to be forgotten at any point and can find out more about this in the ‘Your Rights’ section above.

Disclosure Of Data

Legal Requirements

Gensyn Limited may disclose your Personal Data in the good faith belief that such action is necessary to:

Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

For more information on the privacy practices of Google, please visit the Google Privacy and Terms web page.

Drift

Drift is a web chat platform that allows users of our site to message us with queries or concerns.

For more information on the privacy practices of Drift, please visit the Drift Privacy Policy.

Mailchimp

Mailchimp is a marketing automation platform that allows us to gather email addresses to receive further information about our offering.

For more information on the privacy practices of Mailchimp, please visit the Mailchimp Privacy Policy.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions or complaints about this Privacy Policy, please contact us by email: privacy@gensyn.ai