Total Quality Management
De Montfort University
De Montfort University provides a tangible and integrated total quality management support throughout a business organisation. Introducing total quality management practices result in higher levels of quality consistency throughout a business that lead to higher levels of competitive advantage and longer term relationships with customers. Improved management decision-making is enabled as well as continuous quality improvement. A range of error proofing, defect detection and quality function deployment tools are available to ensure that both quality conformance and internal operations efficiency are achieved.