Nova Scotia Gaming Company
Responsible Gambling Services
Description and aims
This project provided an empirical assessment of centralised gaming models using a Dephi study. The aim was to see if a centralised gaming model is a more socially responsible model for the distribution of gaming products.
How the project is being undertaken
Phase one: Involved a literature review of all the literature relevant to the social responsibility considerations for a centralised gaming model.
Phase two: Utilised the information gathered from the first phase and explored it further through use of the Delphi Method (i.e., a structured process for collecting and distilling knowledge from a group of experts by means of a series of questionnaires interspersed with controlled opinion feedback).
Phase three: Involved the development of a final report detailing the overall findings and incorporating a checklist to allow NSGC staff to evaluate and develop centralised gaming models. The findings were also used to develop a framework for monitoring and evaluating the ongoing effectiveness of an implemented centralised gaming model (CGM).
Impacts and benefits
The Nova Scotia Gaming Corporation reported that the report ‘was hugely valuable’ to them. The report was summarized for their Board of Directors and was said to be ‘an extremely useful foundation piece for NSGC to have.’ As a result of the research the NSGC are ‘starting over and really building this concept from the ground-up to ensure [they] get it right, rather than looking back at pieces of work that were completed in the past.’
For more information about the project
Contact Professor Mark Griffiths – mark.griffiths@ntu.ac.uk
Duration
Three months
University
Academic Lead
Professor Mark Griffiths
Social Sciences