SERVICES






A big part of what we do is helping our clients to cut costs.

That process starts early in our relationship. We understand the ROI on Safety and have the domain confidence to challenge our clients and have them test the processes they're using – long before we start talking technology.

We strive to ensure the costs you’re incurring are wholly necessary, every step of the way.

Overview

The EMEX Platform has a depth of functionality that can be pretty overwhelming. That's why our trained pre-sales consultants work hard to understand your requirements and then offer smart guidance on what modules will deliver best for you and when.

Our skilled team are happy to facilitate - and lead if required - detailed discussions around the technical and functional aspects of your new EHS software.

Priority Setting

  • Put very simply, we help you to identify and prioritise whatever delivers the biggest bang for your investment first. We know it's critical to build support for your project in the early days and to encourage project momentum by delivering some early wins for your stakeholders.

  • We'll closely manage the relationship between your project team, the end-users and our people to ensure performance expectations are met.

  • We're acutely aware of what success looks like and measure for it throughout your implementation to ensure expectations are being met.

Built around you

  • We're not about technology for the sake of it. We want the software implementation that works best for you, that delivers on your business objectives.

• Our systems experts will work closely with you from initial concept exploration through to design and configuration and the subsequent implementation. And then we'll help you to continually improve your system with incredibly responsive post-implementation support.

• We'll help you deliver the most cost-effective solution and ensure you can manage the EMEX environment post-implementation through our capacity-building programmes.




Your biggest project risk? Failure to deploy effectively.

A battle-hardened EMEX implementation methodology works to de-risk your implementation.

Our implementation services ensure every delivered solution is planned, configured, tested, documented and deployed in the shortest possible timeframe with minimal disruption to your business whilst maximising the returns generated. Whilst every implementation is different, our approach is guided by the best practise techniques we’ve employed across some of the most challenging projects.

We'll manage the gearbox between your project team, the end-users and our people to ensure performance is aligned. We're acutely aware of what success looks like and we’ll measure for it in your implementation with solid metrics to ensure expectations are being met.

We’re a safe pair of hands.

Plan
  • We begin with an "up-front" assessment of your work environment and your existing EHS policies and procedures. This includes a complete scoping of your data sources, reporting requirements and planning for automated and manual export/import routines. We build a requirements definition for the workflows and capture templates together with an initial view of what your user interfaces and administrative options should present like.

Configure
  • With your business requirements firmly in mind, we then set about configuring the relevant modules to deliver a "best-fit" within your business. Our industry domain experts work hard to ensure the nuances of your business rules and processes are embedded firmly within our system.

Deploy
  • Experts in global project deployment, we think you'll be amazed at just how quickly your EMEX team help you deliver the new functionality to your employees. Multi-lingual technical support teams are on hand to give guidance throughout.

    Dedicated EMEX resources will be on-site as required for the duration of the project to lead your team through the implementation process and ensure the most comprehensive transfer of knowledge. Our services team will offer practical advice and guidance on best practice approaches to secure a successful deployment in even the most complex business environments.






We help you unlock the full power of your EMEX investment

We're committed to ensuring you get the best business results possible and our training is delivered by some of the industry’s leading trainers.  We believe your team learns best by “doing” and so we involve them throughout the initial configuration and solution set-up so that they’re there and “on-board” right from the start. 

Overview

EMEX Training Services ensures the maximum value from the implementation of your software in the minimum amount of time. Our comprehensive education and documentation offerings help you achieve successful deployment and roll-out throughout your organisation.

We provide classes on-site in your offices, via the web or at our EMEX Software training facilities to ensure that your people get the right training; from high-level end-user training through to the more advanced system administrator training up to and including full EMEX Professional Administrator Certification.

Training Options

As part of our implementation planning, we work closely with you and your team to develop a training package that will work best in your organisation. Typically this involves a combination of the various training modes we support such as;

• Classroom Training.
• "Train-the-trainer" Programmes.
• Live online training programmes.
• On-demand training.

Refresher Packs

We've long recognised that training is never done. As new employees are on-boarded, you need to ensure they're quickly brought up-to-speed with your EHS management system.

In addition to comprehensive user guides and on-demand video tutorials, EMEX offer clients the option to buy "Training Credits" which can be redeemed to deliver ad hoc training programmes as and when you feel the need.



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